COVID-19

Enhanced Cleaning

• Our staff have been trained in enhanced cleaning routines and following COVID-19 guidelines provided by local health authorities
• Higher frequency cleaning and disinfection of areas such as bathrooms, lobby areas, doors, elevator buttons and remote controls
• Hand alcohol gel stations and disposable gloves are available outside restaurants and lobby areas
• All menus, tables and chairs in our restaurants are being cleaned at a much higher frequency as well as after each seating
• Loose items such as pens, notepads and information materials are removed from rooms

Physical Distancing

• Limitations to the number of seats in public areas within the hotel and within our restaurant and conference hall
• Masks must be worn in all public areas and only removed within the restaurant when sat at the socially distanced tables
• Distancing floor markers have been placed throughout the hotel and reception areas as well as signs reminding guests and staff members to keep a distance

Revised Food & Beverage offerings

• Individually packed breakfasts are now available for all of our guests
• A limited range of food & beverages are still available within our restaurant but room service is encouraged with packed foods left outside guest rooms
• Disposable menus will be made available to guests
• High quality disposable paper napkins will be used in the place of cloth napkins
• A contactless mode of ordering and digital mode of payments are in place

Guidance for staff and guests

• Only asymptomatic staff and guests will be allowed entry
• Face coverings/masks must be worn at all times inside the hotel. Entry will not be permitted without one
• Social distancing will be enforced at all times within the hotel
• It is mandatory to use hand sanitiser and thermal screening prior to entering the premises
• Valet parking operating staff must wear face covers/masks and gloves as appropriate. Disinfection of steering, door handles, keys, etc. of the vehicles
• Contactless processes like QR code, online forms, digital payments like e-wallet etc. for both check-in and check-out.

Got a question? We’d love to hear from you. Please feel free to contact us by e-mail, our address is enquiries@sajjoys.com. Alternatively you can send us a message on Facebook and we will endeavour to reply to all queries within 48 hours.